ABA Branch Manager Certificate
ABA SELF-PACED ONLINE TRAINING
This curriculum prepares individuals to manage a banking office by covering banking essentials, sales management, people management and business management skills.
Retail Branch Managers manage the activities of branch offices and offer deposit and loan products to business and individuals. In addition to broad knowledge of banking and banking operations, the responsibilities of Retail Branch Managers require expertise in lending, branch operations, staff supervision and development, and sales management and customer service. This certificate addresses these core competencies, providing branch managers with the knowledge and skills they will need to drive their team and bank performance.
*ABA Principles of Banking may be substituted for Banking Today.
**The ABA Supervisor Certificate courses requirement may be completed with either the self-paced or facilitated certificate curriculum.
Required Courses:
The estimated time to complete these 66 courses is approximately 14 hours. Students have access to the curriculum for one year from date of purchase.
The New York Bankers Association is a Local ABA Training Provider.
Questions: NYBA Professional Development at
[email protected].