Deposit Products and Services for Small Businesses
ABA SELF-PACED ONLINE TRAINING
Gain an understanding of general banking needs of business customers. The course covers common deposit and non-credit products and their benefits to the small business client. Special emphasis is placed on connecting banking needs with the lifecycle of the business.
Audience: Bank personnel who are new to the small business market and who are responsible for providing services to small business customers.
Learning Objectives:
- Define the small business market and identify the banking needs of small business customers
- Explain the importance of small business customers to banks
- Describe the features and benefits of business products and services
- Identify the life stages of a small business and the products and services that target their needs
This course applies to the Small Business Banker Certificate.
ABA Certifications: 0.75 CLBB
The New York Bankers Association is a Local ABA Training Provider.
Questions: NYBA Professional Development at
(212) 297-1679 or
[email protected].